Introduction
Strong customer support system and thorough banking services are well-known strengths of Federal Bank. The Federal Bank customer care number 24×7 is evidence of its dedication to provide its clients flawless help both domestically and internationally. The bank’s effective customer care staff is always ready to help you with account inquiries, credit card problems, or any other banking-related question.
Federal Bank Customer Care Number 24×7
For its clients all over India, Federal Bank provides round-the-clock toll-free numbers. From any mobile or landline, these numbers allow one to access banking services by dialing:
- 1800—425-1199
- 1800 to 420-1199
Call using your registered mobile number if you want faster service since this facilitates quicker identification and verification. Customer service number 24×7 of the Federal Bank guarantees fast response for any questions or problems connected to banking.
Customer Service Numbers for NRI Clientele
Federal Bank also addresses its non-resident Indian (NRI) clients with specific helpline numbers:
- +91-484-2630994 for General Inquiries
- +91-484-2630995 (specific queries)
- 0 80-61991 (Queries for Remittances)
These figures are easily available from overseas and guarantee that NRI clients get quick assistance for their banking requirements. The Federal Bank’s 24×7 customer service also covers NRIs, so offering them all-encompassing support.
Support for Emails
Apart from phone assistance, Federal Bank lets clients access different services by email:
- Broad Questions: contact@federalbank.co.in
- Grievance Redressal: federalbank.co.in Grievance Resolution
- Complaints from MSMEs: support@federalbank.co.in
- nrisupport@federalbank.co.in is NRI services.
- ATM Concerns: atmtech@federalbank.co.in
- Internet banking: fednetinfo@federalbank.co.in
IVR menu for phone banking
The Interactive Voice Response (IVR) system of Federal Bank guarantees simple navigation of their offerings. Follow these guidelines after dial the toll-free number:
Choose the language you want to use.
press 1.For account information and general banking services.
press 2. For services connected to credit cards.
All India Support Table
The comprehensive customer care contact points of Federal Bank across India are listed below:
Service Type | Contact Number |
Toll-Free Numbers (India) | 1800-425-1199 / 1800-420-1199 |
NRI General Queries | +91-484-2630994 |
NRI Specific Queries | +91-484-2630995 |
Remittance Queries | 080-61991199 |
MSME Complaints | 0484-2201639 |
Grievances | 0484-2626366 |
ATM PIN Generation (IVR) | 0484-2866700 |
ATM PIN Setup via SMS | 9895088888 |
Zonal offices for redress of Grievance
Federal Bank set zonal offices all around India to properly handle consumer complaints. The contacts of important zonal offices are listed below:
Zone | Designation | Name | Email Address | Telephone | Address |
Bangalore | Vice President | Rajanarayanan N. | bgrr@federalbank.co.in | 080-22110054 | Halcyon Complex, No.9, St. Marks Road, Bangalore – 560001 |
Chennai | Vice President | Eqbal Manoj | mdsr@federalbank.co.in | 044-28588816 | Bhattad Tower, West Cott Road, Royapettah, Chennai – 600014 |
Ernakulam | Sr. Vice President | Anil Kumar V.V. | ekmr@federalbank.co.in | 0484-2385528 | Federal Towers, Marine Drive, Ernakulam – 682031 |
Kolkata | Vice President | Dileep B. | calg@federalbank.co.in | 033-22830842 | Regency Building, Hungerford Street, Kolkata – 700017 |
Mumbai | Vice President | Deepak Govind P.A. | bbyg@federalbank.co.in | 022-26506922 | Laxmi Towers, Bandra Kurla Complex, Mumbai – 400051 |
Key Features of Federal Bank Customer Care
24×7 Availability:Â number 24×7 from the Federal Bank guarantees that one may get help whenever needed.
Dedicated NRI Services: Special helplines serve just NRI clients, so addressing their needs only.
Grievance Redressal Mechanism: Should their problems not be addressed at the first level, consumers can escalate their concerns through email or zonal offices.
Multiple Contact Channels: From phone and email to IVR systems and zonal offices, Federal Bank provides several means of customer contact.
How to maximize Federal Bank Customer Service Resources
To guarantee a flawless contact with Federal Bank customer service:
- Keep all required records close at hand (account number, customer ID).
- Faster service using your registered mobile number
- Use phone banking following the IVR guidelines closely.
- For unresolved problems, email or call the relevant zonal office to escalate your concern.
Frequently Asked Questions (FAQs)
The Federal Bank customer care number 24×7 is what?
Federal Bank customer care toll-free numbers are 1800-425-1199 and 1800-420-1199.
Q: How might I get in touch with Federal Bank customer service overseas?
For general inquiries, NRI clients may call Federal Bank at +91-484-2630994; for specific searches, at +91-484-2630995.
Q: The email address used for grievance redressal?
You can forward your complaints to grievanceresolution@federalbank.co.in.
How might I change my Federal Bank ATM PIN?
Using the IVR system by dialing 0484-2866700 or by SMS by messaging 9895088 will reset your ATM PIN.
Q: Federal Bank customer care operates under what working hours?
Customer service from Federal Bank is available around-the-clock to guarantee help whenever needed.
Can I use the toll-free numbers for searches connected to credit cards?
A: Choose the relevant option in the IVR menu to access the toll-free numbers for credit card-related services.
Q: Should the customer care team not address a grievance, how should I escalate it?
Should your problem not be fixed, you can escalate it by email to grievanceresolution@federalbank.co.in or by calling the zonal offices.
Ultimately
Accessible through the Federal Bank customer care number 24×7, the customer care services of Federal Bank reflect its dedication to provide a flawless banking experience to its clients both domestically and internationally. Through its strong network of toll-free numbers, email support, and zonal offices, the bank guarantees quick and effective resolution of every query or complaint.
Dial the Federal Bank customer care number 24×7 now to get any help regarding banking products or services!