Introduction
Financial services are more easily available than they were a few years ago in the digital age. Popular fintech startup Dhani in India provides digital payments, credit lines, and personal loans among other services. Consumers of any financial service could run across problems or have questions about their accounts. Including toll-free numbers, city-specific support, and app-based assistance, this thorough guide will give you all the information you need regarding Dhani’s customer care offerings.
Analyzing Dhani’s Customer Service System
Originally Indiabulls Consumer Finance Limited, Dhani has developed a strong customer service system to quickly handle user questions. The business provides phone support, email, and in-app help among other channels for consumer reach.
Dhani Customer Service Number: Your Primary Point of Contact
The main Dhani customer service number is 0124-6555-555. This helpline is seven days a week accessible from 8:00 AM to 8:00 PM. From account-related concerns to information on Dhani’s goods and services, consumers can use this number for a broad spectrum of searches.
Dhani assigns a separate customer care number, +91 226 144, for stock-related searches.
Toll-Free Choices
Although Dhani does not promote a specific toll-free number, most of their inquiries can be handled with the main customer care number, 0124-6555. Dhani’s customer support mostly interacts with this number, which is reachable from all around India.
City-Specific Dhani Customer Service Numbers
Dhani wants to give its clients localized help spread over several Indian cities. Although the primary customer service number stays the same country-wide, here are some city-specific information:
Dhani Customer Care Number Mumbai
The Dhani customer care number still stands 0124-6555-555. for Mumbai consumers. Mumbai also hosts one of Dhani’s corporate offices at:
Fourth floor, One International Centre Senapati Bapat Marg, Elphinstone Road, Mumbai – 400013
Dhani Customer Care Number Delhi
Delhi consumers can also get in touch at 0124-6555-555 with Dhani’s customer service. The firm operates in the capital area; its registered office is at:
1/1 E, East Patel Nagar New Delhi – 110008, First Floor
Dhani Customer Care Number hyderabad
The same Dhani customer care number—0124-6555-555—can be used by Hyderabad consumers Although no particular Hyderabad office is mentioned, the support staff is qualified to answer questions from all areas.
Dhani Customer Care Number Kolkata
The Dhani customer care number still is 0124-6555 for clients from Kolkata. The support staff is educated to help consumers from all over India, including Kolkata.
Support Table All India
The customer care contact information of Dhani across several Indian cities is compiled here:
City | Customer Care Number | Office Address |
Mumbai | 0124-6555-555 | One International Centre, Senapati Bapat Marg, Elphinstone Road, Mumbai – 400013 |
Delhi | 0124-6555-555 | 1/1 E, First Floor, East Patel Nagar, New Delhi – 110008 |
Hyderabad | 0124-6555-555 | No specific office listed |
Kolkata | 0124-6555-555 | No specific office listed |
Gurugram | 0124-6555-555 | Plot No. 108, 5th Floor, Udyog Vihar Phase – 1, Gurugram, Haryana – 122016 |
Channels of Specialized Support
Teen Patti Dhani Customer Care Number
Dhani does not provide Teen Patti a specific customer care number. Using the main customer care number, 0124-6555-555, you should ask questions about any games or services on the Dhani platform.
Indiabulls Dhani Customer Care Number
It should be mentioned that Dhani used to be Indiabulls Consumer Finance Limited. Indiabulls Dhani’s customer care number still is 0124-6555, same as the current Dhani customer service number.
Extra Channels of Support
Mail Support
Dhani provides email support for those who would rather communicate in writing. Their customer service staff may be reached at support@dhani.com. To guarantee a quick response, be sure your email’s subject line is clear and that your inquiry is precisely described.
App-Based assistance
Dhani also offers its consumers in-app assistance. Available on both iOS and Android platforms, the Dhani app provides a flawless approach to handle your account and ask help.
Officially Website
Grievance Resettlement
Dhani maintains a multi-level grievance redressal mechanism:
First Level: Get in touch to the closest branch or email support@dhani.com.
Second Level: Contact 0124-6555-555 or email grievance@dhani.com if unresolved in seven working days.
Third Level: Get in touch with the Principal Nodal Officer should still be unhappy after 15 working days.
Advice for Good Communication with Dhani Customer Service
Get ready by Before you call, have pertinent information and your account ready.
Choose the Correct Time: Usually on Sundays, the shortest wait times; Wednesdays usually feature longer wait times.
Use the in-app support tools initially for basic searches first.
Clearly state your problem so the support team may help you more successfully.
Use the grievance redressal system to follow up should your problem not be fixed right away.
Regularly asked questions
1. The primary Dhani customer care number is?
The main Dhani customer care number is 0124-6555-555. Seven days a week, this number runs from 8:00 AM to 8:00 PM.
2. Does one have a separate number for searches connected to stocks?
Indeed, Dhani offers a separate customer care number— +91 226 144—for inquiries pertaining to stocks.
3. Exists a toll-free number for Dhani?
Although Dhani does not promote a particular toll-free number, most of their inquiries can be handled using the main customer care number, 0124-6555.
4. From what email address should one get in touch with Dhani customer support?
Support@dhani.com is the finest email address to use for contacting Dhani customer support.
5. Which days, for contacting Dhani customer support, are busiest and least busy?
Customer accounts state that Sundays have the shortest wait times and Wednesdays have the longest ones.
More :
6. When I get in touch with Dhani customer support, what material should I have on hand?
Dhani might ask for your phone number or first and last name, thus be ready with this information to prove you are a customer.
7. For what most frequent reasons do people call Dhani customer service?
Mostly, people call Dhani for questions about payments and charges, information searches, and inquiries on products or services.
8. How happy are consumers of Dhani regarding their customer service?
Customer comments indicate that most people feel quite letdown following a contact with customer service agents. Of the consumers who contacted the customer service of the company, only 47% said their problems were fixed.
9. Exists an in-app support feature?
Indeed, Dhani offers its consumers in-app support. Available on both iOS and Android, the Dhani app provides a flawless means of account management and help seeking.
10. How is Dhani addressing grievances?
Dhani features a multi-level grievance redressal mechanism:
First Level: Get in touch to the closest branch or email support@dhani.com.
Second Level: Contact 0124-6555-555 or email grievance@dhani.com if unresolved in seven working days.
Third Level: Get in touch with the Principal Nodal Officer should still be unhappy after 15 working days.
Recall that Dhani’s official website or direct customer support is always the best source of the most current and accurate information.
Conclusion
Between the business and its consumers, the Dhani customer service number is a vital link. You can contact Dhani’s support team at 0124-6555 whether your location is Mumbai, Delhi, Hyderabad, Kolkata, or any other area of India. Recall that support@dhani.com is used for email assistance; for any unresolved problems, a structured grievance redressal system is in place.The multi-channel support system Dhani shows clearly its dedication to customer service. Dhani makes sure its consumers may use its financial services with confidence and peace of mind by giving simple access to help. Help is just a phone call or email away whether your questions about your account, you’re looking for a personal loan, or you use the Dhani app for payments