Information
Popular AI-driven travel app Ixigo provides hotel booking, flight, train, bus services in India. Millions of passengers now turn to Ixigo, well-known for its simple interface and creative ideas including fare prediction and real-time updates. Resolving problems with refunds, cancellals, and other inquiries calls for effective customer service, though. This page offers thorough details on the Ixigo customer care number, its availability over India, refund policies, reviews, and more.
Ixigo Customer Care Number 24×7 India
Through its committed helpline, Ixigo guarantees its clients round-the-clock support. Accessable 24×7 throughout India, the Ixigo customer care number is +91 116 122 4444. This helpline links you to qualified representatives who can help address your issues whether you require assistance with a failed transaction or direction on booking changes.
Features of Ixigo’s 24×7 Support:
- The helpline covers all states and areas of India nationwide.
- Ixigo provides help in several languages, so addressing the varied population of India.
- Customers who call the helpline often have few hold times.
Ixigo Customer Care Number Toll-Free Number
Many customers ask whether Ixigo provides a toll-free customer care number to help to avoid call costs. Sadly, the Ixigo customer care number that I use right now is not toll-free. Ixigo makes up for this, though, by guaranteeing quick fixes for consumer problems and effective services.
- Domestic Customer Care:Â 1860-233-1407
- International Customer Care:Â +91 116 932 9333
- Available:Â 24/7
- Note:Â ixigo is an online travel agency that provides booking for trains, flights, buses, hotels, and travel insights.
Alternative Contact Solutions:
- For comprehensive questions, reach out at consumersupport@ixigo.com.
- Use the Ixigo app for quick chat-based AI-powered solution assistance.
- Visit the self-service options FAQ part on the Ixigo website.
- Still the best choice for urgent problems needing quick attention is to call the helpline.
Ixigo Customer Care Number for Refund
Among the most often asked questions by customers to Ixigo’s support team are refund-related ones. Users can quickly address their issues with a canceled booking or a failed payment using the Ixigo customer care number.
How one should ask for a refund?
Prepare details by keeping your payment transaction ID and booking reference number handy.
- Dial the main helpline at +91 116 122 4444 or use the helpline designated for refunds at 08927-145-883.
- Describe Your Problem. Give the representative all pertinent information so that resolution comes more quickly.
- Track your refund status by the app or by getting in touch with support once more.
Timeline Refund:
- Refunds for flight bookings usually process seven working days.
- For train bookings under Ixigo Assured: Cancellation results in instant credit.
- Refunds for bus bookings could take up to five working days following cancelment.
Ixigo Customer Care Number Review
Reviews of Ixigo’s customer service range greatly. Although many users value the platform’s fast response times and friendly representatives, others have run across problems including delayed refunds or unresolved concerns.
Positive Notes:
- good management of refunds and cancellals.
- Easy in-app chat tool that promptly answers simple questions.
- Multilingual support aimed at various users all around India.
Typical Concerns:
- Delayed returns in some circumstances.
- Limited human connection brought on by depending on AI-powered chatbots.
- Often complex problems needing escalation take more time to fix.
- Ixigo keeps improving its customer service in face of these difficulties depending on user comments.
All-India Support System
Here is a table summarizing important contact information and alternate channels to help consumers all around India find Ixigo’s support team easier:
Region/State | Contact Number | Alternate Channels | Availability |
All India | +91 116 122 4444 | Email:Â customersupport@ixigo.com | 24×7 |
North India (Delhi NCR) | +91 116 122 4444 | In-App Chat via Ixigo App | 24×7 |
South India (Bengaluru) | +91 116 122 4444 | Help Center FAQs | 24×7 |
West India (Mumbai) | +91 116 122 4444 | Refund Helpline: +89 27145 883 | Business Hours |
East India (Kolkata) | +91 116 122 4444 | Email Support | Business Hours |
This table guarantees effective access to support for users from many areas using their preferred communication channel.
Officially Website : https://www.ixigo.com/support
Advice on contacting Ixigo Customer Support
Use these guidelines to guarantee a seamless contact with the Ixigo customer service number:
- Prepare your booking information—that is, reference number, payment ID.
- To cut waiting times, call during off-peak hours—that is, early mornings or late evenings.
- If you have trouble getting through by phone, use other channels including email or in-app chat.
- Clearly and succinctly explain your problem to hasten fix.
Conclusion
Travelers looking for help with bookings, cancellements, refunds, and more depend critically on the Ixigo customer care number. Though it is not toll-free, its round-the-clock availability guarantees that users may get assistance anytime needed. Ixigo keeps improving its customer experience by tackling shared issues like returns and offering several communication choices including email and chat support.
Rest assured that Ixigo’s committed support staff is just a call away whether you are organizing your next trip or fixing a problem with a past booking!